FEATURES OF CRM;
INCREASE REFERRALS FROM EXISTING CUSTOMERS
OFFER BETTER CUSTOMER SUPPORT
IMPROVE PRODUCTS AND SERVICES
ADVANTAGE OF CRM;
4-Enhances Better Customer Service.
5-Facilitates the discovery of new customers.
6-Increases customer revenues.
7-Helps the sales team in closing deals faster.
8-Simplifies the sales and marketing processes.
9-It makes call centers more efficient.
10-Enhances customer loyalty.
DISADVANTAGE OF CRM;
3-Eliminate Human Element.
firstly, Take some time to consider whether or not the CRM project is suitable for your computer science project. If it is what you need; then secondly you should contact an unbiased and independent. To short up; that context you will able to choose your better projects for your computer science engineering for college submissions.